Welcome to the support center of X1 2nd gen

Here you can get introductory knowledge, resources download, system & firmware updates, troubleshooting, after-sales service and more for X1 2nd gen

• Tutorial
• Downloads & Update of Firmware
• FAQ(Incomplete list)
• Support

Hot-spot questions

• 1. How to upgrade the X1 2nd gen?
• 2. Introduction to X1 2nd gen's Bluetooth function
• 3. How to change the language back to English in X1 2nd gen?
• 4. What is Fade in/Fade out?
• 5. What are the differences and improvements of the X1 2nd gen, compared with the old X1?
• 6. Information about the touch wheel
• 7. Does the X1 2nd gen support in-line remote control from headphones?
• 8. About the In-vehicle mode of X1 2nd gen
• 9. Does the X1 2nd gen show filename or title?
• 10. Can I change the display font size on X1 2nd gen?
• 11. Can the X1 2nd gen be turned on instantly while in standby mode?
• 12. Is X1 2nd gen's Line Out adjustable? If so, is it fake Line Out?
• 13. What to try if the X1 2nd gen cannot be turned on or freeze?
• 14. Does X1 2nd gen support DSD?
• 15. What kind of material is the positive lens of X1 2nd gen?
• 16. Full list of album art, lyrics and tag info supported by the X1 2nd gen
• 17. X1 2nd gen lockscreen modes explained
• 18. Regarding the X1 2nd gen charging
• 19. Why does the volume on the X1 2nd gen only go up to 88 with the EQ enabled?
• 20. How to create the inner playlists on X1 2nd gen?
• 21. How to create the X1 2nd gen external playlists?
• 22. Does X1 2nd gen supports embedded lyrics?
• 23. What SD card capacity can the X1 2nd gen support? Any number limit for the tracks?
• 24. Why some tracks cannot be played through Bluetooth on the X1 2nd gen?
• 25. Issue regarding incomplete display on X1 2nd gen(after updated media library)