Welcome to the support center of X3 2nd gen

Here you can get introductory knowledge, resources download, system & firmware updates, troubleshooting, after-sales service and more for X3 2nd gen

• Tutorial
• Downloads&Updste of Firmware
• FAQ(Incompletelist)
• support

Hot-spot questions

• 1.How to upgrade the X3 2nd gen?
• 2. Why does holding "-" in X1 lockscreen mode sometimes takes me to the beginning of the current song?
• 3.Does the X3 2nd gen support in-line remote controls on headphones?
• 4.Full list of album art, lyrics and tag info supported by theX3 2nd gen
• 5.How to create the X3 2nd gen external playlists?
• 6.How to check whether the player's battery life is normal?
• 7.Regarding X3 2nd gen’s charging behaviour when connected to the computer
• 8.Why can't deleted songs be automatically be deleted from Favorites and Playlists as well?
• 9.X3 2nd gen lockscreen modes explained
• 10.Regarding Monkey's Audio (.ape) files not being supported
• 11.FAQ regarding recovering from system errors in the course of using an X series player or upgrading its firmware.
• 12.Comparison of X3 2nd gen/X5/X3/X1
• 13.How to use the X3, X3 2nd gen or X5 as a USB DAC on a windows computer？
• 14. What is the coaxial digital adapter cable pinout on the X3 2nd gen?
• 15.Installation and usage guide of the new generic USB DAC driver for FiiO players
• 16.The charging problem of X3II.
• 17. What to try if the X3 2nd gen cannot be turned on or freeze?
• 18. What is Replay Gain?
• 19. The difference between DoP mode and D2P mode of X3 2nd gen's SPDIF Out
• 20.Regarding ISOs/files in compressed DSD(DST) format on the X3 2nd gen
• 21.Failed to install the FiiO DAC driver(3.34.0) on Win 10 ver.1607?