Welcome to the support center of ALPEN-E17

Here you can get introductory knowledge, resources download, system & firmware updates, troubleshooting, after-sales service and more for ALPEN-E17

• User Manual
• Comparison
• Support

Hot-spot questions

• 1. The sample rate and accuracy question in ALPEN( E17 )
• 2. Whether E17 can decode for smart phones with Apple or Android system?
• 3. The compatibility of E17 with Apple series computer.
• 4. Issues with E17's charging problem.
• 5. The practicality of using adaptor to get E17 recharged
• 6. The practicality of using L7 together with E17
• 7. Issues concerning E17's loose output connector
• 8. The differences between headphone amplifier and USB DAC headphone amplifier
• 9. Issues regarding E17's accessories
• 10. Some issues regarding E17's charging time
• 11. Some issues regarding E17's charging problem
• 12. The availability of balance control with E17
• 13. The compatibility of E17 and ubuntu linux system
• 14. The comparison of the E17's battery life between USB input mode (CHG is off) and Optical/Coaxial input mode
• 15. Mac IOS/ Win7/ Win XP--Issues concerning E17's displaying sample rates VS computer with different operating systems